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Privacy Policy

Data Protection: The collection and storage of personal information submitted to Jöttnar is governed by the UK Data Protection Act (2003). This means your details will not be divulged to third parties and we will not send you promotional information, by e-mail or post, unless you agree to it. Under the Data Protection Act, you retain the right to access and modify any data about you held by Jöttnar. When you visit the website, or when you register your details or purchase from, you agree to be governed by Jöttnar's terms and conditions.

We want to give you the best customer experience possible. To help us do this, we build the richest picture we can about you by combining different data sources. We then use your customer information profile, which includes purchase history and email address, to offer you products, promotions or services that are most likely to interest you. 

Cookies: A cookie is a small file placed by us on your device’s hard drive. This helps us analyse web traffic and to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring it your needs. We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. Cookies provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie will not give us access to your computer or give us any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Online Behavioural Advertising: We use third party advertising services, including Adroll and Google Adwords, which may be used to serve advertising on our behalf and to help track the effectiveness of our marketing. To enable this our website may use tracking technologies including cookies, tracking pixels, web beacons and related technologies which help collect anonymous data such as your IP address and your website interaction and which may be placed by these third parties on your device for targeted re-marketing and advertising purposes across other sites and to measure your response to our advertisements.

Online Behavioural Advertising Opt Out: Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer customise ads based on your interests and web usage patterns using cookie-based technology

Google Advertising Opt Out: You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. For further information regarding the privacy practices of our Google advertisement provider, please visit

Adroll Advertising Opt Out: For advertisements served on the web by AdRoll advertisers, look for the AdChoices logo in the bottom right corner of the advertising unit or banner. Click the logo to learn more about interest-based advertising, who served the advertisement and to manage your privacy and opt out options. 

Klarna: In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.


See our terms and conditions page for more info.

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